Meet The Entrepreneur: Mandy Lacey – T-Gem Healthcare

Mandy Lacey the 42 year old from Chesire, now lives in Annalong, Co. Down, and runs T-Gem Healthcare.

She is a qualified nurse with over 20 years experience of working with older people. Mandy worked as a Nurse Manager in a nursing home previous to starting her own business.

Find out more about Mandy Lacey and T-Gem Healthcare:

Tell us a bit about your business?

T-Gem Healthcare

We provide care and support to clients who wish to remain living in their own homes as opposed to going into a nursing home.

How did you come up with the idea for your business?

When I worked in nursing homes, new residents would come in saying “I don’t want to be here. I want to be at home”.  There were so many people in our community that couldn’t get care at home so I decided to set up a home care business.

Who/What inspired you to start your business?

The need for high quality home care and to be able to help our older community.

Who is your target market?

Vulnerable adults who need care and support in their own homes

What gap in the market does your business fill?

High quality home care

Have you received any significant funding for your business? If so can you reveal it and tell us what different it made to the business?

No funding. I saved up and used my own money

Who are your main competitors and what do you think sets your company apart from them?

Lydian Healthcare is our main competitor but we provide a far better service. My staff are very invested in the care they give. They amaze me at how far they go, how above and beyond they go, to help our Clients. Something you never hear about our competitors.

What is your vision for the company over the next few years?

To expand and become the first national independent home care provider.

What are the main achievements of the company so far?

To have grown so quickly despite their being a pandemic. To grow out of our office space within 6 months.

What’s the biggest lesson you’ve learnt so far?

To know exactly what I expect out of a member of staff before I recruit for new positions.

What advice would you give to someone thinking of starting a business?

Go for it. I love being my own boss.