News in Brief: We’re Missing Out On Refunds Because We’re Too Busy To Return Faulty Items

We’re missing out on refunds because we’re too busy to return faulty items, a studys found.

Research found 48% of us haven’t bothered returning a delivery because it is more hassle than it’s worth.

Crockery, glassware and clothing were the items most likely to be delivered in a poor state.

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